forge2026

Building Loyalty, Driving Growth

GALE is a Business Agency. As an industry leader in CRM and Loyalty, we're a Gold-Tier Braze-Certified Partner, with 145+ Braze certifications and badges. We’ve partnered with Braze to drive growth for clients including PGA Tour, Hyatt, Remitly, and Fogo de Chão.

Meet us at Braze Forge 2026

September 28-30, 2026 | Las Vegas

Session

PGA Tour Pass:  A Fan Engagement Success Story

Tuesday 1-1:40 p.m. PT

Sean Halbmaier (Head of  Loyalty, PGA Tour) & David Norton (Managing Director, Loyalty, GALE)

Activity

Golf Simulator  & Contest

Monday 11:30 a.m.-5 p.m. PT Tuesday 8 a.m.-5 p.m. PT Wednesday 8 a.m.- 4 p.m. PT

Stop by the GALE x PGA Tour Pass booth to take your best swing, and play for a chance to win tickets to The Players Championship at TPC Sawgrass.

Workshop

Email Under Pressure: Strategies for Black Friday and Beyond

Monday 10:40a.m.-12 p.m. PT & 2:40-4 p.m. PT

Michael Tayag (Managing Director, Technology, GALE) & Julia Costanza (Senior Learning Experience Designer, Braze)

Driving Engagement Across Industries

CHIPOTLE

Built one of the fastest growing loyalty programs in history

unity by hardrock

Relaunched an iconic brand through loyalty

delta airlines

AI-Driven Personalization for Millions of SkyMiles Members

Our latest thinking

IDEAS | 6/4/2026

GALE Releases New Report: Earn True Loyalty or Get Filtered Out

IDEAS | 3/2/2026

Your Loyalty Program Isn’t Broken—Your Experience Is