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Quality Analyst

Bengaluru, Karnataka, India
Employment Type
Seniority Level
Job Functions
Information Technology
Marketing & Advertising

About Gale

Who we are 

GALE is a creative media consultancy that brings business insights to brand storytelling and activates it across every channel. With expertise in business strategy, media, CRM, addressable and integrated brand communications, performance marketing, and technology, GALE creates marketing systems and communications that grow businesses. GALE delivers strong outcomes for its partners in automotive, QSR, retail, gaming, entertainment, telecom and more. Founded in 2014, the agency currently has offices in New York, Detroit, Singapore, Toronto, Austin, Los Angeles, London, and Bengaluru. 

Some Brands We Work With: Chipotle, Seagate, T-Mobile, NBA, MGM, Allstate, Resorts World Genting, BMO, and Santander. 

If you’re driven by a passion to build something great, a desire to innovate, and a commitment to achieve excellence in your craft, GALE is a great place for you.

Inclusion in Hiring

GALE is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please consider applying for this role even if you do not meet 100% of the suggested requirements, and/or if you have gaps in your resume. 

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What You Will Do

• Ensure best in class email quality by implementing rigorous QA practices.

• Perform quality analysis of execution of email campaign development, deployment processes.

• Complete QA and testing of all messages to ensure emails are rendering correctly across major email clients, dynamic, real-time elements are functioning properly.

• Perform end to end quality analysis of the campaign/journey set-up on the automation platform.

• Work cross functionally with Email Operations team & business stakeholders to drive high quality QA processes.

• Document all email policies/processes and provide suggestions for improvements and optimization.

• Provide recommendations on how to better plan, create and manage the overall Quality Planning strategy.

• Ensuring project is delivered on-time.

Who You Are

  • Minimum 3+ years of email marketing experience, preferably in a consumer environment (B2C)
  • Complete knowledge of Email development process
  • Complete knowledge of campaign execution process
  • Experience in any email marketing automation platform is needed. (SFMC/Eloqua/Pardot etc.,)
  • Working knowledge to execute email campaign programs using a email marketing platform.
  • A clear understanding of technical web design skills such as HTML, JavaScript is highly preferred
  • Understanding of basic database structures
  • Working knowledge of global anti-spam trends and legislation
  • Understanding of Email Life Cycle
  • Possess problem-solving skills and ability to think algorithmically

Hiring Process

We want you to be just as discerning in making your next career move as we are finding great talent to join our team. Our interview process generally consists of the following stages to allow you to meet a range of people from various disciplines and domains. You will be assessed at each stage before being invited to move to the next.

  • Phone screen with a member of our Talent Acquisition Team
  • Interview with the Hiring Manager, who will generally be your manager
  • Where relevant for the role, a technical aptitude test (e.g. for domains in technology, data science, etc.)
  • Interview with a member of our team from a different Department than yours
  • Interview with a member of our Leadership Team

Please discuss with our recruiters if you require any accommodations throughout the process to help enable a smooth interview (e.g. accessibility in terms of location, timing, method, etc.)