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Platform Associate (SFMC)

Bengaluru, Karnataka, India
Employment Type
Full-time
Seniority Level
Associate
Job Functions
Information Technology
Domain
Marketing & Advertising

About Gale

Who we are 

GALE is a creative media consultancy that brings business insights to brand storytelling and activates it across every channel. With expertise in business strategy, media, CRM, addressable and integrated brand communications, performance marketing, and technology, GALE creates marketing systems and communications that grow businesses. GALE delivers strong outcomes for its partners in automotive, QSR, retail, gaming, entertainment, telecom and more. Founded in 2014, the agency currently has offices in New York, Detroit, Singapore, Toronto, Austin, Los Angeles, London, and Bengaluru. 

Some Brands We Work With: Chipotle, Seagate, T-Mobile, NBA, MGM, Allstate, Resorts World Genting, BMO, and Santander. 

If you’re driven by a passion to build something great, a desire to innovate, and a commitment to achieve excellence in your craft, GALE is a great place for you.

Inclusion in Hiring

GALE is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please consider applying for this role even if you do not meet 100% of the suggested requirements, and/or if you have gaps in your resume. 

About the role

Platform Associate (SFMC) to analyse the strategy, plan and support execution of Email Marketing Journey’s using Salesforce Marketing Cloud (formerly ExactTarget). Responsible for creating, managing, and deploying marketing campaigns - define campaign workflow, set up campaigns, audit, measure, and optimize the journeys. Have knowledge of the entire SFMC suite with experience working with Email studio, Mobile studio, Web studio, and all the builders. Works as a liaison between the account management and operations team to design and deliver high-quality, scalable technical solutions.

What You Will Do

  • Minimum 3+ years of email marketing experience, preferably in a consumer environment (B2C)
  • Email Marketing and marketing automation Experience
  • An in-depth understanding of all relevant SFMC modules including Email Studio, Web Studio, Analytics Builder, Journey Builder, Automation Studio, Audience Builder, and Content Builder.
  • Relational database concepts, with exposure to SQL query development
  • Knowledge AMP Script
  • HTML and CSS exposure
  • Knowledge on Landing page Development
  • Basic knowledge on REST & SOAP API will be a plus


Who You Are

  • 2-3 + years of experience in campaigns management on marketing automation & CRM platforms.
  • SFMC experience/expertise is a must-have
  • Having Knowledge of other platforms (Eloqua, Marketo, and Adobe) is a plus
  • Proven experience in campaign performance optimization
  • Excellent analytical, troubleshooting, decision making, organizational, and time management skills with an emphasis on high attention to detail
  • Strong attention to detail and organizational skills
  • Strong ability to understand business requirements.
  • Excellent written and verbal communication skills.
  • Ability to work independently

Hiring Process

We want you to be just as discerning in making your next career move as we are finding great talent to join our team. Our interview process generally consists of the following stages to allow you to meet a range of people from various disciplines and domains. You will be assessed at each stage before being invited to move to the next.

  • Phone screen with a member of our Talent Acquisition Team
  • Interview with the Hiring Manager, who will generally be your manager
  • Where relevant for the role, a technical aptitude test (e.g. for domains in technology, data science, etc.)
  • Interview with a member of our team from a different Department than yours
  • Interview with a member of our Leadership Team

Please discuss with our recruiters if you require any accommodations throughout the process to help enable a smooth interview (e.g. accessibility in terms of location, timing, method, etc.)